Help

Questions, quietly answered

Orders, shipping, formulas, and returns — in one place. Still unsure? Write to the studio.

Orders

Add pieces to your bag from the shop or a product page. Your bag is saved on this device. Checkout is a preview on this static site — nothing is charged.

On this preview, your bag lives in the browser only. You may add, reduce, or remove items at any time. When live checkout arrives, changes will be possible until the order is packed.

Not on this static build. A future checkout will send confirmation to the email you provide.

Shipping

Yes. LEAFA ships to most serviceable pin codes in India. Remote locations may take a little longer.

Orders above ₹999 travel complimentary. Below that, a modest dispatch fee applies — see our shipping policy.

Most orders leave the studio within two working days and arrive in 3–7 working days, depending on your city.

Products

Begin with one product you will actually finish — a cream, a tint, or a body butter. Shop by category, or start with our best sellers.

Yes. Formulas are designed for daily rituals: light textures, considered botanicals, and no ten-step theatre.

Keep them away from direct sun and extreme heat. Close lids well. Most pieces prefer a cool, dry shelf — not a steamy bath ledge.

Ingredients

Each product page includes an Ingredients accordion. Formulas are short on purpose — if it does not earn a place, it is not in the jar.

We lean on botanicals — rose, aloe, shea, and quiet oils — supported by the few modern ingredients a stable, kind formula needs.

Many guests with easily unsettled skin use our pieces daily. Always patch-test a new formula on the inner arm first, and pause if your skin asks you to.

Returns

No. LEAFA products are non-refundable and all sales are final once an order is dispatched. We cannot accept returns for a change of mind, including unused items. See our return policy.

If we sent the wrong piece, or it arrived damaged, write to Leafenterprises4756@gmail.com within 48 hours of delivery with photographs. Where the fault is ours, we will replace that item or refund that piece.

You may ask us to cancel only before the order is packed and dispatched. Once a parcel has left the studio, the sale is final and non-refundable.

Payments

Not yet. This is a static storefront. Your bag is saved locally so you can practise the ritual — checkout and payment will arrive in a later release.

When checkout opens, we intend to offer cards, UPI, and net banking through a secure Indian payment partner. No card details are collected on this site today.

Your bag and wishlist live in this browser’s local storage only. They are not sent to LEAFA or any server. Clearing site data will empty them.